The NSW Domestic Violence Helpline is marking 30 years of dedicated 24/7 service for women escaping violence.
Government funded since 1993, the NSW DV Line provides services including crisis counselling, general support and referrals to refuges and other services. In the past year, the DV Line received approximately 18,000 calls from women across New South Wales.
Minister for the Prevention of Domestic Violence and Sexual Assault Jodie Harrison says, ‘The NSW Domestic Violence Helpline is a crucial support service for women and their children escaping domestic violence.
‘We know that domestic and family violence crosses the boundaries of age and culture, so a tailored approach to helping victim-survivors ensures they get the right support. As a government we are committed to taking meaningful action to prevent domestic violence across our state, however, DV Line is a vital resource for those who do experience domestic and family violence.
‘The DV Line empowers callers to explore options and make informed choices, helping them find safety and independence.’
A victim-survivor of Domestic Violence who utilised the helpline said, ‘The DV Line staff helped me to feel heard and supported me to stay safe. They told me about my options and empowered me to make my own choices,’ she said.
Women who are currently experiencing, or who have experienced, domestic violence can call the DV Line on 1800 65 64 63, 7 days a week, 24 hours a day.
When you call the Domestic Violence Line, you will be answered by a trained female caseworker sensitive to the needs of women who have experienced domestic and family violence. You can ring as often as you need to, at any time of the day or night.
The female caseworker will listen. She won’t blame you or make you do anything you don’t want to do. She can give you information on what you can do and help you decide on your options.
Domestic Violence Line staff are aware of the needs of Aboriginal women and women from other cultures, as well as women living in rural and remote areas.
Interpreters are available. If you are hearing impaired, call the National Relay Service on 133 677.